Privacy Policy
DEAR CUSTOMER, At FUEGA LABS, S.A. DE C.V. (FUEGA), we recognize the importance of properly protecting your personal data. Therefore, in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (“LFPDPPP”), FUEGA, with its address at Cordillera de los Andes #370, Colonia Lomas de Chapultepec, Alcaldía Miguel Hidalgo, C.P. 1100, Mexico City, Mexico, provides you with the following Privacy Notice to ensure that you are fully aware of how your personal data is processed and to facilitate the exercise of the rights granted to you by the LFPDPPP.
1.- Personal Data Processed
The general personal data we collect from our customers includes: name, address, phone number, gender, shoe size, and email address. Additionally, information regarding your bank account, credit card, or debit card will be collected if payments are made through the portal https://fuegalab.com/.
It is important to mention that all the aforementioned general personal data is essential for FUEGA to provide its contracted services to customers. Therefore, in the event of revocation of consent or exercise of the right to cancellation of data processing, the contract with FUEGA will be terminated without liability for FUEGA.
2.- Purposes of Data Processing
Your personal data is used (processed) for the following purposes, which are necessary for service provision: (i) contract subscription; (ii) identification and verification; (iii) contact; (iv) identification upon entering facilities.
Additionally, your personal data will be used for the following commercial and promotional purposes: (i) to send you information about our products or services; (ii) to conduct surveys on service quality; (iii) to send you offers and promotions from FUEGA and its affiliated companies; and/or (iv) to promote raffles, events, and trivia organized by FUEGA or its subsidiaries and affiliates.
If you do not want your personal data to be processed for the aforementioned commercial and promotional purposes, you may contact us at any time to limit such processing via our email address at FUEGA LABS, S.A. DE C.V. (FUEGA).
3.- Security Mechanisms
To ensure the proper safeguarding of your personal data and full compliance with the obligations established by the LFPDPPP, FUEGA LABS, S.A. DE C.V. (FUEGA) has implemented the necessary and sufficient administrative, technical, and physical security measures for the appropriate protection of the data.
4.- Revocation of Consent
You may revoke your consent for FUEGA to process your personal data at any time. However, please note that revoking your consent may mean that we can no longer provide you with the requested service or that our relationship with you must end. To revoke your consent, you must submit a written request directly to our offices at Cordillera de los Andes #370, Colonia Lomas de Chapultepec, Alcaldía Miguel Hidalgo, C.P. 1100, Mexico City, Mexico, during business hours from Monday to Friday, 8:00 AM to 3:00 PM, or at any time via our email at FUEGA LABS, S.A. DE C.V. (FUEGA). To learn about the procedure and requirements for revoking consent, you may call us at 5534720535, visit our website at https://fuegalab.com/ under the Privacy Notice section, or contact our Privacy Department.
5.- Exercise of ARCO Rights
You have the right to know what personal data we have about you, how we use it, and the conditions under which we process it (Access). You also have the right to request the correction of your personal data if it is outdated, inaccurate, or incomplete (Rectification); to request its removal from our records or databases if you believe it is not being used in accordance with the principles, duties, and obligations set by law (Cancellation); and to oppose the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights. To exercise any of your ARCO rights, you must submit a written request directly to our offices at Cordillera de los Andes #370, Colonia Lomas de Chapultepec, Alcaldía Miguel Hidalgo, C.P. 1100, Mexico City, Mexico, or via email at FUEGA LABS, S.A. DE C.V. (FUEGA). To learn about the procedure and requirements for exercising ARCO rights, you may call 5534720535; visit our website at https://fuegalab.com/ under the Terms and Conditions section, or contact our Privacy Department, which will process ARCO rights requests and address any questions regarding the handling of your information.
6.- Limiting the Disclosure of Personal Data
You may register with the Public Registry to Avoid Advertising, managed by the Federal Consumer Protection Agency (PROFECO), to prevent your personal data from being used to receive advertising or promotions from goods or service companies. For more information, visit PROFECO’s website or contact them directly.
Additionally, if you wish to prevent your personal data from being used for marketing, advertising, or commercial prospecting by us, you may unsubscribe from our mailing list by clicking the option at the bottom of each email. For more information, you may send an email to FUEGA LABS, S.A. DE C.V. (FUEGA).
7.- Data Transfers
To transfer personal data to subsidiaries or affiliated companies within the same corporate group for the commercial and promotional purposes described in section 2 of this Privacy Notice, we require your consent. If you do not express your refusal for these transfers, we will assume you have granted your consent. (An option must be provided for expressing refusal, depending on how the notice is communicated.)
For the sensitive data described in section 1 of this Privacy Notice, FUEGA will not make any transfers to its subsidiaries, affiliates, or any third party.
8.- Use of Cookies or Similar Technologies
We inform you that our website uses cookies, which allow us to provide you with better service and an improved user experience while navigating our site.
9.- Changes to the Privacy Notice
FUEGA reserves the right to change the content of this Privacy Notice at any time. In the event of any changes, they will be communicated through our website at https://fuegalab.com/.